At 36jl Casino, your privacy is a fundamental right, not an afterthought. This Privacy Policy explains how we collect, use, store, and protect your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
A quick summary of our privacy commitments — please read the full policy below for complete details.
36jl uses SSL/TLS encryption, secure data centres, and strict access controls to protect your personal information. Your data is never stored in plain text and is accessible only to authorised personnel on a need-to-know basis.
36jl is fully compliant with the Philippine Data Privacy Act of 2012 (RA 10173) and is registered with the National Privacy Commission (NPC). Your rights as a data subject under Philippine law are fully respected and enforceable.
36jl does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 36jl platform and to comply with legal obligations.
As a 36jl player, you have the right to access, correct, delete, and port your personal data. You may also object to certain processing activities. 36jl provides clear channels to exercise all of your data subject rights.
36jl only collects the personal data that is necessary for the specific purposes described in this policy. We do not collect data speculatively or beyond what is required to deliver our services and meet regulatory requirements.
36jl maintains a designated Data Protection Officer (DPO) responsible for overseeing compliance with this policy and the Philippine Data Privacy Act. You may contact our DPO directly with any privacy-related concerns.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by 36jl Casino through its website, mobile platform, and any associated services. By registering an account or using the 36jl platform, you acknowledge that you have read and understood this policy. If you have questions, contact our Data Protection Officer at the details provided in Section 14.
36jl Casino ("36jl," "we," "us," or "our") is an online gaming platform operating under the regulatory authority of the Philippine Amusement and Gaming Corporation (PAGCOR) and serving players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond.
For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), 36jl Casino acts as the Personal Information Controller (PIC) in respect of the personal data of its registered players and website visitors. This means 36jl determines the purposes and means by which your personal data is processed.
Our designated Data Protection Officer (DPO) oversees all data privacy matters and can be contacted as described in Section 14 of this policy. 36jl is registered with the National Privacy Commission (NPC) of the Philippines in accordance with applicable registration requirements.
When you create a 36jl account, we collect the following information:
To comply with PAGCOR regulations and anti-money laundering (AML) requirements, we may collect:
To process deposits and withdrawals, we collect payment-related information including your GCash or PayMaya mobile number, bank account details (account name, account number, bank name), and transaction history within the 36jl platform. We do not store full debit card numbers on our servers — card data is handled by our PCI-DSS compliant payment processors.
When you use the 36jl platform, we automatically collect:
If you contact 36jl's customer support team via live chat, email, or any other channel, we retain records of those communications, including the content of your messages and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.
36jl collects your personal data through the following means:
36jl uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, 36jl processes your personal data on the following legal bases:
36jl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on behalf of 36jl are required to enter into data processing agreements that impose obligations consistent with the Philippine Data Privacy Act and this Privacy Policy.
36jl retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 36jl's data disposal procedures.
36jl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 36jl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.
Your Role in Security: While 36jl takes extensive measures to protect your data, you also play an important role. Keep your 36jl login credentials confidential, use a strong and unique password, enable two-factor authentication where available, and notify us immediately if you suspect unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 36jl:
| Right | What It Means |
|---|---|
| Right to be Informed | You have the right to be informed of how your personal data is collected, used, and shared — which is the purpose of this Privacy Policy. |
| Right of Access | You may request a copy of the personal data 36jl holds about you, along with information about how it is processed. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data we hold about you. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider. |
| Right to Object | You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. |
| Right to Withdraw Consent | Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated. |
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
36jl uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how you use the platform.
You can control non-essential cookies through your browser settings or through the cookie preference centre available on the 36jl platform. Please note that disabling certain cookies may affect the functionality of the platform. Strictly necessary cookies cannot be disabled without preventing you from using the platform.
The 36jl platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 36jl does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted on all new accounts as part of the registration process.
If 36jl becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the payment source. If you believe a minor has registered on the 36jl platform, please contact our support team immediately.
In some cases, your personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, where our game software providers or technical infrastructure partners are located. Where such transfers occur, 36jl ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act.
These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. By using the 36jl platform, you consent to such transfers where they are necessary to deliver our services.
36jl may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players via email to their registered address and/or via a prominent notice on the platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically. Your continued use of the 36jl platform after the effective date of any changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 36jl, please contact our Data Protection Officer:
Data Protection Officer — 36jl Casino
Email: [email protected]
General Support: [email protected]
Response Time: Within 30 days of receiving a verified request
Jurisdiction: Republic of the Philippines
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.
Email addresses on this page are displayed as plain text for informational purposes only and are not clickable links.
Now that you know how 36jl safeguards your personal data, join hundreds of thousands of Filipino players who trust 36jl for a secure, fair, and responsible gaming experience. Must be 21 years or older to register.
21+ only. Gambling is addictive. Know when to stop. PAGCOR regulated. Philippine Data Privacy Act compliant.